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Frequently Asked Questions
How long will it take for my order to arrive?ā¼
Standard shipping typically takes 3-7 business days. Once your order ships, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for fashion items?ā¼
We offer a 30-day return window for unworn items with original tags. Simply visit our returns portal to start your request and receive a prepaid label.
Which payment methods do you currently accept?ā¼
Moon Juice accepts all major credit cards, PayPal, Apple Pay, and Klarna. Your payment information is always processed securely through our encrypted checkout system.
How do you ensure the quality of your clothing?ā¼
Each piece is crafted from premium fabrics and undergoes rigorous quality checks. We prioritize durability and comfort to ensure your wardrobe stays stylish for years.